Frequently Asked Questions
Everything you need to know about your Rebecca Minkoff purchase.
What is your return policy?
We accept returns of unworn, unwashed, or defective merchandise within 30 days of purchase. Items must have all original tags attached and be in their original packaging.
When will my order ship?
Orders typically process within 1-2 business days. Standard shipping usually takes 3-7 business days, while expedited options are available at checkout.
How do I care for my leather handbag?
To preserve the quality of your leather, avoid exposure to water, oils, and direct sunlight. We recommend using a high-quality leather cleaner and conditioner for regular maintenance.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at the time of checkout.
Can I change or cancel my order after it's placed?
Once an order is placed, it is sent immediately to our warehouse for processing. Therefore, we are unable to modify or cancel orders, but you may return the item once received.
Are your products covered by a warranty?
We offer a limited one-year warranty on our handbags and small leather goods, covering manufacturing defects in materials and workmanship.